Xbajee12 Privacy Policy — Your Data Is Safe With Us
Last Updated: January 2026 | Effective Date: January 2026
Welcome to the xbajee12 platform. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using our platform, you are considered to have agreed to the terms of this policy.
Xbajee12 is a trusted online Sports Betting and entertainment platform for users in Bangladesh. We believe the protection of your personal data is a fundamental right and an integral part of our service standards. This policy clearly sets out what data we collect, why we collect it, and how it is used. If you have any questions about this policy, feel free to reach out to our support team. This policy is in accordance with applicable laws and regulations in Bangladesh.
What Information Do We Collect?
We collect various types of information when you register on xbajee12 and as you use the platform. The primary purposes are to manage your account, maintain a secure environment, and improve our services. The categories of data we collect are described below.
Account Information
- Full Name & Date of Birth
- Email Address & Mobile Number
- Address & District in Bangladesh
- National ID or Passport Number (for verification purposes)
- Username & Password (Encrypted)
Device & Browser Information
- Device Type & Operating System
- Browser Type & Version
- IP Address & Approximate Location
- Screen Resolution & Language Settings
- Device Identifier (where applicable)
Payment & Financial Information (BDT)
- BKash / Nagad / Rocket Mobile Number
- Transaction Amount & Date (BDT)
- Deposit & Withdrawal History
- Bank Account Details (where applicable)
- Transaction Reference Number
Usage Data
- Login & Logout Time and Date
- Pages Visited & Click History
- Betting Activity & Game Preferences
- Session Duration & Frequency
- Customer Support Interaction Records
Why Is Your Data Used?
Xbajee12 uses collected data only for specific, legitimate purposes. We never use your information for unnecessary or unauthorized activities. The main reasons we use your data are outlined in detail below.
- Account Registration & Identity Verification: Your information is needed to verify your identity and keep your account secure. This helps prevent unauthorized access and protects you from fraud.
- Transaction Processing: Payment information is used to process deposit and withdrawal requests and to maintain accurate records of BDT transactions.
- Customer Support: Your information is accessible to our support team so they can resolve your issues quickly and answer any account-related questions.
- Platform Security: Usage data is analyzed to detect suspicious activity, prevent fraud, and stop the creation of multiple accounts.
- Responsible Gaming: Betting patterns are monitored to identify potential signs of problem gambling and to intervene when necessary.
- Service Improvement & Personalization: Analytics data is used to tailor the service to your preferences, deliver relevant promotions, and improve the overall platform experience.
- Legal Compliance: Records are maintained as required to ensure compliance with applicable laws and regulatory requirements in Bangladesh.
Cookies & Tracking Technologies
The xbajee12 platform uses cookies and similar tracking technologies to make your browsing experience more convenient. Cookies are small text files stored on your device that hold information about your website visits. We use the following types of cookies.
Essential Cookies
These cookies are essential for the platform to function properly. They are used to maintain login sessions, perform security checks, and save form data. Without these cookies, the platform will not work correctly.
Analytics Cookies
These cookies help us understand how users interact with the platform. They collect data on page views, session duration, and errors to help us improve our services. This information is analyzed in aggregate and is not used to directly identify any individual.
Preference Cookies
These cookies remember your language preference, display settings, and other personalization choices, so you won't need to reconfigure them each time you visit the platform.
Cookie Controls
You can delete or block cookies from your browser settings at any time. Please note that disabling essential cookies may prevent certain features of the platform from working. Contact our support team to learn more about our cookies policy.
How Long Is Data Retained and How Is It Protected?
We retain your data only for as long as it is necessary to provide our services and meet legal obligations. All data is stored securely while your account remains active. Following account closure, certain information may be kept for a defined period as required by law. xbajee12 follows the security measures below to protect your data.
- SSL Encryption: All data transmissions are secured with SSL/TLS encryption technology, protecting your information from third parties.
- Password Hashing: Your password is never stored in plain text — it is transformed using a strong hashing algorithm before being saved.
- Limited Access Policy: Only authorized personnel can access the necessary data, and a log is maintained for every access.
- Regular Security Audits: Our systems undergo regular security testing to ensure any vulnerabilities are identified and resolved promptly.
- Firewall & Intrusion Detection: Advanced firewalls and intrusion detection systems operate around the clock to protect against cyber threats.
- Data Backup: Important data is backed up regularly to prevent data loss in the event of a technical issue and to ensure continuity of service.
Regarding data retention periods, information from active accounts may be kept for up to five years after account closure. Financial transaction records may be retained for an extended period as required by law. After the applicable retention period, data is securely deleted or irreversibly anonymized.
Is Your Data Shared with Third Parties?
Xbajee12 does not sell your personal data or share it with third parties for advertising purposes. We believe your data belongs to you and that protecting it is our responsibility. That said, limited data sharing may be necessary in certain situations, as explained below.
- Payment Processors: Only the information required to complete transactions is shared with local payment gateway providers such as bKash, Nagad, and Rocket. These providers follow their own strict privacy policies.
- Identity Verification Service: Trusted third-party identity verification services may be used for account verification. In such cases, only the information strictly required for verification is shared.
- Legal Authority: Information may be disclosed as required by law in response to a valid request or order from a Bangladeshi court or law enforcement authority.
- Technology Service Providers: Technology partners who support platform operations may access limited data under confidentiality agreements. They may only use that data for their designated tasks and for no other purpose.
- Business Transfers: In the event of a company merger or acquisition, users will be notified in advance and data protection under this policy will remain in effect.
Outside of the cases mentioned above, your data is never shared with third parties. In every instance of data sharing, we follow a minimal data principle — only the information strictly necessary is shared.
What Rights Do You Have?
As a xbajee12 user, you have certain important rights over your own data. We fully respect these rights and are committed to helping you exercise them. Your rights are described in detail below.
Right to Access Your Data
You can find out at any time what information we hold about you. You can obtain a copy of your data by logging into your account or by contacting our support team.
Right to Rectification
If any of your stored information is incorrect, you may request a correction. Contact our support team to update your name, address, or contact details.
Right to Erasure
You may request that your data be deleted when closing your account. However, certain information may need to be retained for a specified period due to legal obligations.
Right to Restrict Processing
In certain circumstances, you may request that we restrict the processing of your data — for example, you can ask us to suspend use of your data while its accuracy is in dispute. We will endeavor to respond to such requests promptly.
Right to Withdraw Consent
You may withdraw your consent to data processing at any time. Withdrawing consent does not affect any processing that has already taken place, but your data will no longer be used going forward. To exercise this right, please contact us.
To exercise any of these rights, please contact our support team. We typically aim to respond to requests within 30 business days. Complex cases may take a little longer, but you will be notified in advance if that is the case.
Policy Updates & Contact Us
Xbajee12 reserves the right to update this Privacy Policy as needed. Revisions may be necessary as the platform grows, new services are introduced, or applicable laws and regulations change. We will notify you of any significant changes in advance via your registered email or a notice on the platform. Continued use of the platform after any changes takes effect will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
If you have any questions about this policy or wish to make a request regarding your data, please contact our support team directly. Our Data Protection Officer is ready to address any concerns you may have. When reaching out, please include your account username and a description of your request so we can assist you as quickly as possible.
Contact Information
Email: support@xbajee12.net
Support Hours: 7 days a week, 9:00 AM – 11:00 PM (BST)
Language Support: Bengali & English
Want to Learn More or Ready to Get Started?
Your data is safe with us at xbajee12, and your experience is our priority. Our support team is always on hand for any questions you may have. Register today and become part of Bangladesh's leading Sports Betting platform.